Frequently asked questions

Standard turnaround is 7 days from when you approve your proof. Rush orders in under 7 days add 25%, if the schedule allows.

Always. Every order starts with a free digital proof, and nothing prints until you approve it.

Up to 100 miles from Chicago. Travel is free within 25 miles, $100 for 26–50 miles and $200 for 51–100 miles.

A 50% deposit books your date and starts production; the balance is due before installation or pickup. We accept cards and Zelle.

PDF, AI, EPS or SVG are best for logos. High-resolution JPG or PNG is fine for photos. If all you have is a screenshot, send it and we’ll tell you what’s possible.

No. The anti-slip laminate we seal every floor with has a textured finish made for foot traffic. Dancing feels the same as on the bare floor.

No. We use a removable adhesive designed for temporary floor graphics and remove it ourselves after the event, so nothing is left behind.

Yes. Send us your invitation, color codes or a photo of your swatches and we’ll match the design and colors on your proof.

Floor vinyl can’t be reused once it’s been walked on, but we can print a matching framed print or keepsake decal. Ask when you order.

Yes — sweet 16s, engagements, bar and bat mitzvahs, quinceañeras, corporate events and brand launches. See our events page.

At least 2 weeks before your event: a day or two for the proof, 3–5 business days to print, then shipping. Rush printing is available if you’re closer than that.

Portable dance floor panels, sealed hardwood, vinyl plank, laminate and sealed concrete. It won’t hold on carpet, raw wood or textured tile.

Lift a corner and peel slowly at a low angle. It comes up in one piece with no residue on sealed floors.

Yes. Our team writes Arabic, and we design calligraphy monograms in Diwani, Thuluth and Ruqaa styles. See Arabic wedding designs.

Yes, of anyone who’s given permission — the birthday kid, the graduate, the couple. We can’t print celebrities or copyrighted characters without the rights holder’s permission.

Yes. Rigid foam is light but stiff, and the stand keeps it upright. Keep them away from a pool or sprinklers.

Large cutouts are bulky and expensive to ship, so we offer them in Chicagoland only, with pickup or delivery.

Yes. Tell us the mirror’s size and shape (a photo helps) and we’ll size the design to fit. We can apply it for you or include simple instructions.

Yes. Mirror decals peel off in one piece without residue, so the mirror can be reused.

Two to three weeks is comfortable. Mirrors are limited, so popular weekends fill up first.

Yes. Send a photo or PDF of your invitation and we’ll match the fonts and layout.

Yes. Linen backdrops fold flat and ship anywhere in the US.

Many families keep them as nursery or home decor. For a new event, we can make a fresh one.

Yes. Send a photo or PDF of the invitation and we’ll match fonts, colors and motifs across every piece.

Happily. Add your planner’s email to the quote request and we’ll coordinate install times and proofs with them.

Yes, our team speaks and writes Arabic. See Arabic wedding designs.

Yes. A popular layout puts the names in Arabic calligraphy in the center with the English names and date around the ring.

Yes for signs and backdrops. For floor graphics, many families prefer not to have verses walked on, so we suggest the names, مبروك or a date instead.

Yes — our shipped monogram decals come in Arabic calligraphy at the same prices.

Standard turnaround is 7 days from proof approval. Rush orders in under 7 days add 25%, if we have room in the schedule.

Yes. Tell us the venue’s load-in rules and we’ll work within them.

Yes, basic design is included. Send us your text, logo and any photos, and we’ll send a proof.

Two to three years outdoors in Chicago weather is typical, longer if you take it down in winter.

Yes. Banners ship folded or rolled anywhere in the US.

18 × 24 inches for the main panel, with 6 × 24 inch riders above or below. Post-and-arm frames usually take 24 × 30 or 24 × 36 panels; ask if that’s what you use.

Yes. Send a high-resolution headshot and we’ll lay it out with your brokerage’s branding.

No. It removes cleanly with heat and a scraper, which we handle when we change or remove graphics.

With perforated film, yes: it shows your image from outside while staying see-through from inside.

Yes. Outdoor decals use weatherproof vinyl and inks, and can be laminated for extra scratch and UV protection.

Yes, anywhere in the US.